NEXT EXTENDS HOME DELIVERY CONTRACT WITH HERMES UNTIL 2022
Hermes has secured a 4-year contract extension with Next - making it one of the biggest ever home delivery deals within the UK. Under the new agreement, Hermes will continue to handle the delivery requirements for NEXT Directory until 2022.
The two companies will continue to work together to ensure the retailer remains at the forefront of the home delivery market, with unrivalled initiatives such as its order before 10pm for next day delivery service.
Hermes and Next have been working in partnership since the launch of the then groundbreaking mail order operation NEXT Directory in 1988. Followed by the launch of its online service and next day delivery offer in 2000 – another first in home shopping in the UK. Consignments picked and packed daily in Next's distribution centres are delivered overnight into the Hermes regional depot network. From there, orders will be distributed to households across the UK.
Carole Woodhead, CEO of Hermes in the UK said: "By extending this contract until 2022, Next has shown a high level of confidence in our ability to continue to provide an industry leading, multi-channel solution with a range of flexible and affordable delivery options. The strength of our partnership will continue to ensure that Next remains the standard bearer in the UK home delivery market through our future innovation and continued investment in the right technology and people."
DE LANGE JOINS HERMES AS OPERATIONS DIRECTOR
Home delivery specialist Hermes has further strengthened its senior management team with the appointment of Martijn de Lange as Operations Director. In his new role, Martijn will be tasked with expanding Hermes' multichannel offering, enhancing customer service levels and driving operational efficiencies.
This will include building additional capacity and peak plans, as well as optimising the company's unique courier network to meet future client and consumer demands. Martijn has more than 11 years within the parcels and mail industries, with board level experience in operations, sales and customer services.
He has held senior leadership roles and joins Hermes from TNT Post UK where he was Operations Director. In particular, he recently led the strategic development, design and launch of TNT Post's new delivery network in London.
Carole Woodhead, CEO of Hermes commented: "We are committed to attracting industry-leading expertise to the business to ensure we are best-placed to provide aconvenient and hassle-free delivery experience that achieves high levels of satisfaction and ultimately creates brand value. This latest appointment will support our growth plans and the development of an unrivalled range of multi-channel delivery solutions, with Martijn playing a big part in helping us achieve our long-term objectives and targets."
HERMES TO PRESENT AT DELIVERY MANAGEMENT EVENT
Gary Winter, Director of Sales & Marketing at Hermes will be speaking at the DAI Delivery Management event on 30th January in Manchester. He will be part of an impressive industry line-up and present a panel discussion panel titled "Cost leadership – how vital is it in a growing market?” to a wide range of professionals and decision makers from the retail, distribution, e-commerce and logistics sectors.
The event will include a total of five panel discussion sessions covering a range of topical delivery issues and presented by leading supply chain experts. In addition, to Gary’s theme, the day will also cover "Internationalisation", "Multiple Home Deliveries" and "Carrier Innovation & Future Directions".
Commenting on the DAI Delivery Management event Gary Winter said: "I am looking forward to being part of a great speaking line-up that will provide an opportunity for everyone involved to share knowledge, network, and take away new ideas. Drawing upon more than 20 years supply experience I hope to provide useful insight in cost leadership from a carrier perspective and contribute to the shaping of the next generation of delivery management solutions."
Notes to editors:
The conference will be held at DAI, Manchester, from 9am to 1.30pm on Wednesday 30th January 2013. On the day all delegates will have the opportunity for Q&A sessions with SHOP DIRECT - BODEN - DPD - YODEL - HERMES - DAI
- Founded in 1971 DAI has since built a strong reputation as a reliable, high quality supplier and partner.
- DAI’s Matflo Supply Chain software components deliver an integrated approach to managing the entire multichannel fulfilment landscape.
- DAI is a project-focused company. The business approach is to build long-term relationships with its customers through the delivery of successful projects. Their services cover the complete project life-cycle from the earliest requirements and conceptual studies, through system analysis, design and implementation phases, to user training, support and maintenance activities.