- Tracking your parcel is easy with Evri

Track

Track a parcel

To track your UK parcel, enter your 16 digit tracking number or 8 digit calling card number.

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Track your parcels every step of the way

Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey.

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My places

Your delivery settings for all your parcel deliveries.

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Divert your parcel

You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker.

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Need help tracking?

Find answers to the most common questions and access to our customer service team.

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Use the 16 character parcel tracking code

We give every parcel that travels through our network its own 16 character tracking code, whether it’s coming from your favourite retailer or a friend.

You’ll need to get your parcel’s tracking number from its sender – retailers usually send this to you by email with information about your delivery.

Just enter this number into the tracker, above.

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Use the 8 digit calling card number

If your courier has tried to deliver your parcel they’ll leave a calling card that has an 8 digit number printed on it. Enter this number in the box to get an update on your tracked postage.

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How do I track my returns parcel?

You can track a parcel you're returning in the same way as one you're receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above.

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How do I track my international parcel?

You can track an international parcel in exactly the same way you’d track a UK parcel, but you’ll need to use our International tracking tool.

Frequently asked questions

How do I divert my parcel?
What can I do if I haven't received my parcel?
Can I collect my parcel?
I won't be in at my expected delivery time
How can I change my delivery address?